Junior Customer Data and Pricing Executive (10 months’ assignment) Nowe

Junior Customer Data & Pricing Executive supports the Customer Data & Pricing team in maintaining accurate pricing data and customer master data in the OTI system (Elixir) and online self-service tool (Sylvamo Shop). Works under the guidance of senior team members to execute routine data tasks, learn established processes, and contribute to data quality. 

• Enter and update standard price records in the OTI system following predefined templates and workflows.
• Process credit and debit note requests by gathering supporting documentation and preparing drafts for review and approval.
• Perform routine data quality checks and system cleanup activities according to defined checklists and schedules.
• Maintain and update customer master data in Sylvamo Shop based on validated requests, ensuring completeness and timeliness.
• Monitor standard reports and flag discrepancies or anomalies to the senior team member for resolution.
• Support the team during peak periods or system outages by executing assigned backup tasks under guidance.
• Document recurring process steps and contribute to updating internal SOPs and work instructions.
• Participate in team meetings, training sessions, and onboarding activities to build knowledge of European Supply Chain processes and systems.
• Collaborate closely with cross‑functional stakeholders to support smooth execution of team‑managed processes.
• Escalate non-standard requests, errors, or process deviations to the appropriate team member promptly. 

• Good knowledge of MS Office applications (especially Excel). 
• Strong attention to detail and accuracy in data entry. 
• Good organizational and time management skills. 
• Willingness to learn new systems (Elixir, Sylvamo Shop). 
• Ability to follow established procedures and checklists. 
• Basic understanding of data management principles.
• Positive attitude toward continuous improvement and openness to feedback.